Enlloy Aviation acts as the airline representative in the territories selected by both parties, offering a wide range of outsourced services, all related to Passenger transportation:
– Call Center: customer support center with representatives assisting customers on behalf of your airline.

– Reservation & Ticketing: Reservations and ticketing department for customers, travel agencies, and tour operators

– Commercial/Sales: A dedicated commercial department focusing on selling through various distribution channels such as travel agencies, tour operators, OTA (online travel agents) and corporate customers.

• Sales & Promotion
• Corporate Contracts
• OTAs distribution

– Sales/Business Development: Establishing and meeting sales goals for the airline using a combination of methods best suited for the area of operations.

• Mita approach.
• SPA & Code Shares agreement.

– Marketing: Complete market analysis to develop an entrance strategy for established and/or developing markets.

• Marketing Study
• Competitors Study
• Fares Study
• Fares Proposal
• Actions to be taken

– PR & Communication: presence of the airline in various media outlets within the territory selected, including the distribution of press releases on a regular basis.

– Airport Supervision: supervision by Enlloy Aviation staff of the operation of the airline in case of being online in the selected country. Getting the best price and quality from different service providers:

• Handling check in & Ramp
• Catering
• Airport Taxes

– Fares Filling into GDSs: Loading negotiated rates and publishing in various reservation systems to maximize sales and penetration in each market.

– BSP, ARC & BSP Link: management control and production of sales through the different products of IATA.

– Crew & PAX protection: preferential rates for hosting crews, passenger protection in case of delays or cancellation fees, and the necessary transfers between airport – hotel – airport

• Hotel
• Transfers

– Administration: Global management consultancy with extensive experience in managing airlines in various countries.

• VAT Refund for non european carriers
• Accounting
• Taxes

– Administrative & Legal issues: initiation and follow through of negotiations with the various administrative authorities, for the operation of the airline in the country

• Civil Aviation
• Airport Authorities
• Slots

Enlloy Aviation acts as the airline representative in the territories selected by both parties, offering a wide range of outsourced services, all related to Passenger transportation:
– Call Center

– Reservation & Sales

– Commercial:

• Sales & Promotion
• Corporate Contracts

– Sales Development:

• SPA
• Block Space Agreements

– Marketing & Communication

– Airport Supervision

• Handling Cargo

– CASS & AWB procedure

– Administration:

• VAT Refund for non european carriers
• Accounting
• Taxes